We have services in Tamil Nadu, Pondichery, Karnataka, Kerala, Andhra Pradesh and Telengana

Term's And Conditions

Terms and Conditions – SM Car Rental

Welcome to SM Car Rental. By using our services, you agree to the following terms and conditions. Please read them carefully before booking.


1. Booking and Payment

  • All bookings must be made in advance through our website, app, or customer support.

  • Full or partial payment may be required at the time of booking.

  • Pricing is subject to change based on vehicle type, route, time, and distance.


2. Cancellation and Refund

  • Cancellations and refunds are governed by our Cancellation Policy and Refund Policy.

  • No-shows or last-minute cancellations are not eligible for a refund.


3. Vehicle Use and Responsibility

  • The customer is responsible for ensuring accurate travel details (pickup time, location, etc.).

  • The vehicle must be used only for the purpose stated at the time of booking.

  • Any damage caused to the vehicle due to misuse will be chargeable to the customer.


4. Driver and Passenger Conduct

  • Our drivers are trained and verified. Any misconduct must be reported immediately.

  • Passengers are expected to behave respectfully and not engage in illegal or unsafe activities during the ride.

  • SM Car Rental reserves the right to terminate a trip if passenger behavior endangers the driver, vehicle, or public safety.


5. Delays and Force Majeure

  • SM Car Rental is not responsible for delays caused by traffic, weather, road closures, strikes, or other factors beyond our control.

  • In such cases, we will make every effort to minimize inconvenience.


6. Luggage and Personal Belongings

  • Customers are responsible for their belongings. SM Car Rental is not liable for any lost, stolen, or damaged items.

  • Excessive or oversized luggage must be declared during booking.


7. Service Availability

  • Our services are available 24/7 within Karnataka. However, vehicle availability is subject to demand.

  • We reserve the right to refuse service or cancel a booking under certain conditions, such as safety concerns or misuse.


8. Legal Compliance

  • All passengers must comply with local laws and traffic rules during the trip.

  • Use of SM Car Rental’s services for unlawful purposes is strictly prohibited.


9. Changes to Terms

  • SM Car Rental reserves the right to update these terms at any time. Continued use of our services implies acceptance of the revised terms.


 

For support or inquiries, please contact:
📞 +91-9886508299
📧 smcarrental@gmail.com