Privacy Policy – SM Car Rental
At SM Car Rental, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you use our services.
We may collect the following types of information:
Personal Details: Name, phone number, email address, pickup and drop location.
Booking Information: Travel dates, times, destination, and vehicle type.
Payment Information: UPI, card details, or bank information (processed securely via third-party payment gateways).
Location Data: GPS or location services for real-time tracking (with your consent).
Communication Records: Emails, chats, and phone calls with our customer support team for quality and verification purposes.
We use your information to:
Confirm and manage bookings.
Process payments securely.
Improve our services and customer experience.
Send service-related updates, booking confirmations, and promotional offers.
Ensure safety and legal compliance.
We do not sell or rent your personal information to third parties. However, we may share your data with:
Verified drivers and partners for service fulfillment.
Payment gateways for processing transactions.
Law enforcement or government authorities, if required by law.
We implement strict security measures to protect your personal data from unauthorized access, misuse, or disclosure. Our systems use SSL encryption and secure data storage protocols.
Our website/app may use cookies or similar technologies to enhance your browsing experience. You can manage cookie preferences through your browser settings.
You have the right to:
Access the data we hold about you.
Request corrections or updates to your personal details.
Request deletion of your data (subject to legal and operational limitations).
SM Car Rental reserves the right to update this Privacy Policy at any time. Changes will be posted on our website with the updated effective date.
For any questions regarding your privacy or to make a data request, please contact:
+91-9886508299
smcarrental@gmail.com
